For California Residents

Effective June 13, 2024, this notice applies to you and supplements our Privacy Policy if you are a resident of the State of California. It is intended to provide certain information to you as required by the California Consumer Privacy Act of 2018 (“CCPA”), as amended.

This notice applies to information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household such as your real name, alias, postal address, unique personal identifier, online identifier Internet Protocol (IP) address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers (defined in the CCPA as “Personal Information”).

Personal Information does not include:

• Publicly available information we obtain from government records,
• De-identified or aggregated consumer information,

Information We Collect

We have collected the following categories of Personal Information from consumers within the last twelve (12) months:

Categories of Sources

We obtain Personal Information provided voluntarily by you or a family member when you purchase our products or submit other similar forms directly to us or our affiliates by mail, email, by telephone, or via our websites and mobile applications. We also gather it from written or verbal inquiries submitted by you, surveys, transactions, and from online interactions with you.

We also collect information from third parties and publicly available sources, which include data service providers, social media services, advertising and market research firms, joint marketing partners, employers and group plan sponsors, and consumer reporting agencies.

Business Purposes for Collection of Personal Information

Collecting and using Personal Information is necessary to our business as a consumer products company in order to develop, enhance, and administer our products and services, respond to your requests, inquiries and concerns, inform and educate you about our company and events, and for advertising and marketing purposes. It also helps us to confirm your identity for certain transactions you request or that are initiated on your behalf, improve our website and mobile application user experience, authenticate users, prevent and detect fraud and potential security issues, and fulfill our legal and regulatory obligations such as tax reporting.

Disclosures of Personal Information

Your Personal Information may have been disclosed to:

• You, your authorized representatives, legal agents, and other persons acting on your behalf or to whom you ask, instruct or authorize us to disclose your Personal Information,
• Our contracted service providers who provide a service to or on behalf of quip, including analytics service providers, payment providers and website partners,
• Our auditors, consultants, accountants, attorneys and others providing professional advice to quip,
• Other quip affiliates,
• Business partners of quip,
• Applicable governmental, regulatory, supervisory, law enforcement, tax or similar authorities or industry bodies,
• Any other person or entity quip reasonably thinks customary, necessary or advisable for the business purposes disclosed in our Privacy Policy or to whom quip is obliged by applicable law or regulation to make the disclosure,
• Any other party where quip has obtained your consent or authorization.

Business Purposes for Disclosure of Personal Information

• To advertise and market to you, and to consumers who are similar to you,
• To perform services on our behalf, including providing customer service, processing or fulfilling orders, account maintenance, processing payments, and quality control,
• For risk management purposes, identity verification, information security, fraud detection and prevention,
• Undertaking internal research, operational efficiencies and improvements, product enhancements, and business development purposes,
• In connection with legal proceedings, such as responding to a subpoena or court order,
• To demonstrate compliance with our regulatory obligations,
• To report tax information to relevant tax authorities,
• In the event of any planned or actual company reorganization, merger, sale, or transfer, of our business.

Your CCPA Rights

Right to Know

You have the right to request that we disclose certain information to you about our collection of your Personal Information. Such information shall cover the 12-month period preceding our receipt of your request. Upon our receipt of your verified request, we will provide you with the following:

• The categories of Personal Information we have collected about you,
• The categories of sources from which we have collected your Personal Information,
• Our business or commercial purpose(s) for collecting or sharing your Personal Information,
• The categories of third parties with whom we have shared your Personal Information, and
• The specific pieces of Personal Information we have collected about you.

Please note that even if your request is validated, we will not at any time disclose sensitive information such as a consumer’s financial account number, health insurance or medical identification number, account password, or answers to security questions.

You have the right to request that we disclose certain information to you about our disclosures of your Personal Information to third parties. Such information shall cover the 12-month period preceding our receipt of your request. Upon our receipt of your verified request, we will provide you with the following:

• The categories of Personal Information we have collected from you,
• The categories of Personal Information that we disclosed about you for a business purpose.

Right to Opt-Out of Sale

We don’t monetize your personal information, however, we sometimes share information with unaffiliated third parties we collaborate with or that provide offers that we think may be of value to you, or with data cooperatives. This sharing of information may be considered a “sale” under California law. If you would like to opt out of our sharing with those unaffiliated third parties for purposes that could be considered “sales” or otherwise for those parties’ own commercial purposes, please click here.

Right to Delete

You have the right to request that we delete certain Personal Information we collected from you. However, in many cases we cannot delete all or some of it due to our regulatory obligations to retain certain information, or as required or permitted by other applicable laws, such as for fraud prevention and similar purposes.

Right to Non-Discrimination

We will not discriminate against you for exercising your rights under the CCPA, such as denying you products and services, charging you different rates or prices including use of discounts or penalties, or suggesting or providing a different level of service or quality of products to you.

How to Exercise Your CCPA Rights

To submit a request to exercise any of your rights provided in this notice, please contact us at privacy@getquip.com and use “CCPA REQUEST” in the subject line.

We must be able to verify your identity before we take action on your request. Please provide sufficient information to assist us, including a name and shipping address and transaction date. Let us know if there is anything specific that you are requesting.

You may also use an authorized agent to exercise your rights on your behalf. If you wish to use an authorized agent, we require that your authorized agent provides written proof to us that he or she is authorized to act on your behalf, and we may also require your authorized agent to verify his or her own identity. To appoint an authorized agent, please contact us at privacy@getquip.com.

Notice of Financial Incentives/Loyalty Program

We offer various financial incentives that might qualify as a “financial
incentive” program under the CCPA. For example, the quipPerks
Program (the “Program”) may be considered a “financial incentive”
program. When you participate in the Program (or other such
programs we may have from time to time), we may collect Personal
Information from you, such as identifiers such as your name and email
address and commercial information such as your purchase history.
Participation in financial incentive program is optional for California
consumers and any terms and conditions will be made available at the
point of opt-in. The quip Perks Program terms and conditions are here at quip perks terms.
You can opt into a financial incentive by following the sign-up or
participation instructions provided, and you have the ability to opt-out
of the financial incentive, or our subsequent use of your Personal
Information in connection with a financial incentive, at any time by
contacting us as set out in the Privacy Policy, unsubscribing or as
otherwise described in the applicable program terms, or by making a
deletion request.
Generally, we do not assign monetary or other value to personal
information, however, California law requires that we assign such
value in the context of financial incentives. In such context, the value
of the personal information is related to the estimated cost of providing
the relevant financial incentive(s) for which the information was
collected.

EFFECTIVE DATE: June 13, 2024

LAST UPDATED: November 13, 2024