Refill Credits (For brush heads and toothpaste)
By default, quip Starter Sets (top row of store), Prepay Plans (second row) and Group Sets (third row) come attached to 3 month "Refill Plans" (In most cases you can switch to "Single set/brush" to not opt into a refill plan). This means that, depending on your exact store selection, we will automatically ship you a fresh set of your brush heads and toothpaste "refills" (depending on your refill plan choice) every three months.
Refill credit coupons are applied automatically during checkout to one of the refill plan items in your cart. They are only valid on purchases with or of products that are attached to a refill plan and are a credit against whatever your next paid 3 month refill charge is, up to a value of $10. This $10 credit will not carry over to your second paid refill cycle, even if you purchase a refill plan that is worth less than $10. Only one Refill credit can be applied per account.
If purchasing a Starter Set you will get a free brush head and toothpaste (depending on selection) in your day 1 delivery and your first 3 month refill delivery (value up to $10) will be free of charge, meaning you will not pay for brush heads or toothpaste for 6 months!
If purchasing a Prepay Plan you will get a free brush head and toothpaste (depending on selection) in your day 1 delivery, your next 3 deliveries (months 3, 6 and 9) will be free as they are prepaid, and your first paid 3 month refill delivery (value up to $10) that will take place in 12 months will also be free of charge, meaning you will not pay for brush heads or toothpaste for 15 months.
If purchasing a Group Set you will get free brush heads and toothpaste (depending on selection) in your day 1 delivery and your first 3 month refill delivery will be reduced in cost by $10.
Refill credit coupons do not give you any money off of your upfront purchase. When signing up for a refill plan, you will be enrolled in an auto-renewal subscription which you can cancel at any time by emailing email@example.com or visiting your profile area. See help page for more information on how our plans and coupons work!